Frequently asked questions
How long does shipping take?
Orders are typically shipped within 1–7 business days after they have been ordered. Please note that we process and ship orders once per week, so delivery times may vary depending on when your order is placed during the week.
After your order has been processed and dispatched, you will receive a shipping confirmation with tracking information so you can monitor the progress of your delivery. While we do our best to ensure timely shipping, actual delivery times may vary depending on your location and our schedule.
If you have any questions about your order or shipping times, please feel free to contact our support team and we will be happy to assist you.
What type of modifications do you offer?
We offer a range of upgrades including, performance upgrades, visual upgrades, and other performance focused modifications to improve your riding experience.
Will modifications affect my manufacturer warranty?
Some modifications may void the manufacturer’s warranty. We recommend checking with your bike’s manufacturer before installing certain upgrades.
Where are your products manufactured?
All of our products are designed and manufactured in-house in our own workspace.
Each item is carefully built and assembled by us to ensure quality, performance, and attention to detail.
Because we handle the manufacturing process ourselves, we are able to maintain strict quality standards and make sure every product meets our expectations before it is shipped to our customers.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do you offer custom upgrades?
While we don't offer completely custom upgrades, we have a suggestion channel in which you can give us any upgrades you would like to see. Though it is not promised your upgrade will be added.
At X2Supplies, we believe the Freego X2 Pro is one of the most underrated E-motos out there, not just because of the price, but because most people never see what it’s truly capable of.
We see the potential beyond factory limits. The strength in our products, the room for performance, the opportunity to turn something good into something better. That’s what drives everything we build.
Every product we make is designed with intention. Not just to look better but to perform better, last longer, and handle real riding. We focus on quality, durability, and clean integration so every upgrade feels like it was meant to be there from the start.
This isn’t about quick parts or generic mods. It’s about pushing the X2 pro further than it was ever expected to go.
We care about the details most people overlook, because that’s what separates us from every other company.
X2Supplies isn’t just selling parts.
We’re building what the X2 should have been from day one.
- X2SUPPLIES